Policy

Refund Policy

ID Group Studio is operated by ID GROUP LLC. Our work is digital design: once concepts, mockups, artwork files, design notes, or revision rounds have been delivered or used, they cannot be returned — so they are not refundable.

Before work begins, you may ask for a refund within 7 days of your payment. Send the request through the Contact page.

When a refund is approved, the payment provider determines how quickly it lands — usually a few business days. Costs related to printing, manufacturing, or physical goods are never part of our service and are not something we reimburse.

Business Address

ID GROUP LLC
idgroupstudio.com
contact@idgroupstudio.com
MAROUANE IDJERAOUI SOLE MBR
30 N GOULD ST 62004
SHERIDAN, WY 82801
United States